|Access Information for The Snow Queen|
|Wheelchair user||The North Wall Arts Centre is accessible and wheelchair spaces are available. There is also a lift to the gallery for wheelchair users who are able to walk a short distance and don’t require a wheelchair space.|
|Strobe lighting||The performance will contain special lighting effects but they will be safe for most people with epilepsy. If you’re concerned, please notify a member of front of house who’ll be able to let you know about specific|
moments during the show and lead you out of this scene.
|Guide dog||Guide dogs are welcome. Please notify us in advance so that we can tell the wonderful staff at The North Wall Arts Centre.|
|Deaf/hard of hearing||There will be a relaxed performance on 3 January at 14:00 which will have a British Sign Language interpreter. Until the performance is up and running, we’re unable to confirm the exact location of the|
interpreter. The best view of the stage would likely be the best view of the interpreter.
|Blind/partially sighted||Audience members are encouraged to bring a carer with them. The performance is seated and takes place in one location. A front of house team member can assist you to your seat and explain the set|
before the show starts.
|Mobility issues||The venue is fully accessible and a lift is situated on the ground floor opposite the bar/box office which can be used to access the gallery. There is also a disabled toilet on the ground floor. If you are a wheelchair user that prefers to use a standard seat, please leave your wheelchair in the ground floor foyer or on the|
first floor if your seats are in the gallery.
|Groups with access requirements||We offer schools performances at 10:00 and 14:00 through the week. Please have a look at the schedule for an updated look at which shows are still available. If you’re bringing a large group that have access needs, please notify Emily in advance of your booking so that we can prepare and cater for you as best|
we can. firstname.lastname@example.org.
|Care homes||Suitable for care home groups, however please note that we only have space for four wheelchairs (or two large wheelchairs). If you have a large group with more than four wheelchair users, please contact|
|Young children/babies||Suitable for ages 5 and up due to the length of the performance. Younger children are welcome to come, but seats must be booked near the foyer fire exit. Lap seats are also available for children under 18 months, and booster seats are available for small children who are unable to get a clear view of the stage.|
If you have any access requirements that aren’t listed here, please drop an email to email@example.com or contact our Box Office on 01865 766266.